Dan Bofoya

Sonja Schreiner, Co-Owner and Director of Care at Beyond Expectations, was constantly chasing paperwork. Between ADLs, clock-ins, and client histories, administration caused headaches at her agency.A stressful audit process revealed it was time for a change. FirstVisit’s simple, easy-to-learn, centralized platform was an obvious choice. They’ve since become a true partner to Beyond Expectations and Sonja has been pivotal in inspiring several new platform features.With FirstVisit, Beyond Expectations is running efficiently and Sonja can breathe easily, knowing her team has all the information they need at every visit.  "Working with FirstVisit always feels like a collaborative effort." - Sonja Schreiner...

Cheryl, the owner of Eternity Sitters and More, was spending 2+ hours per day manually tracking visit hours. Payroll was a whole day affair. The day after payroll was even worse as the requests for corrections came in.Although Cheryl was skeptical about software, FirstVisit’s simple and direct interface was easy to learn. The support she received training caregivers has made adoption and usage a breeze.With FirstVisit, Cheryl has cut her time spent on administrative work by 50% and is now looking ahead to grow her agency.  The pool of available caregivers shrunk dramatically, accelerated by pandemic job loss.High caregiver turnover is...

Like all industries, running a home care agency comes with several challenges - whether you’re an experienced home care agency owner looking to improve operations or an entrepreneur establishing your business for the first time. Getting informed about these common problems with home health care can help you avoid major headaches, save money and make the best use of your precious time. Here are some of the most common challenges cited by home care agencies – and how you can prevent them: 1. Scheduling miscommunications As former agency owners ourselves, our team at FirstVisit knows how challenging it is to...

Business owners had a tough start to 2022. According to the Census Bureau, 8.8 million workers reported missing work between December 29 and January 10 alone. It’s a familiar story for home care agency leaders, who have been dealing with labor shortages long before last month, let alone the last two years. But lately, attendance has been at an all-time low, with many care workers snowed out, on mental health leave, isolating after exposure to the Omicron variant or caring for sick family members. Home care organizations scrambled to cover shifts, were forced to turn down referrals and begged care...

Few home care leaders entered 2022 with as much optimism as they did in 2021. Record-high absenteeism in December and January left most of us with little time to reflect on how we did last year and how we hope to improve this year. But even as we approach spring, there’s still time to take stock of how your business – and the home care industry in general – fared in 2021. And to use that information to improve your operations going forward. What did the home care industry in the United States look like in numbers last year? And...

The last thing you want is to make a mistake that costs your agency. You might find yourself violating HIPAA guidelines in your home care business without realizing it. It is essential to check and recheck to ensure that you follow the HIPAA handbook. You’ll also know what is expected of you to be on the safe side. It’s hard to keep up with the complexity of HIPAA guidelines, especially for small home care businesses. The repercussions for violating the guidelines vary, ranging from fines as low as $100 to jail time. Having the right technology and training can help with...

The market for Home Care services is increasing. Over the next two decades a significant percentage of the population will join the over 65 sector. More and more aging seniors are opting to remain in their homes, if they can find a Home Care service capable of providing the services they require. Ready to tap this growing base of Home Care clients in your region? Is your goal to become known as the go-to home care company in your community? The secret to growing your Home Care business is to implement today’s most effective marketing principles. Get started today by reviewing this post and learning...

Flawless scheduling in the home care business is vital to ensure that all the essential activities have adequate time. Employees come in on time for their shifts, ensuring that clients get the most out of the services you offer.It also prevents scheduled collisions and ensures that employees achieve maximum productivity. It’s time to sit down and draw up solutions when scheduling problems occur in your home care business.Below is a review of some of the most target-oriented solutions to solve scheduling problems. Four Ways of Solving Common Scheduling Problems Hire someone with the right skills and qualifications for the job One common scheduling...

Most Home Care Agencies use a software solution. The solution manages their daily operations in multiple services, such as Private Duty Nursing, Home Health, and Private Duty Non-Medical Personal Care. Tracking the processes in the different lines of operation is a tedious affair, and home care scheduling software comes in handy to provide the following benefits. Saves Time  Homecare scheduling software offers your agency solutions for the front and back office. These solutions place you a step ahead by injecting simplicity into your processes. Automation saves you and your personnel a lot of time you would have wasted on manual...

As a home care agency, you are probably evaluating various ways to make your scheduling system more efficient. One of the most preferred measures to ensure this outcome is to use home care scheduling software. Although most agencies have previously used traditional scheduling software, home care software is better as it has features that enhance your scheduling system along with saving you time and money.   Benefits of Home Care Scheduling Software Compared with traditional or general scheduling software, home care scheduling software offers more benefits and features that you can utilize. For instance, you can use it to improve...