We are accessible because we care about our customers and the home care industry. FirstVisit provides several different ways to support our customers. Whether your team simply wants additional training, or you need to report an issue, we are available by phone, email, or conferencing, to make sure you get what you need! Our customers can also visit the FirstVisit support portal or schedule a meeting with one of our representatives who will answer your questions.
The training has been great. Also, the Account Manager listens for feedback during the training and makes adjustments as the company is able to provide. If an error occurred during the training with the software, the Account Manager follows up with the developer and keeps me updated. If I have a question and email him, there is always a timely response. Meetings have been virtual since day one which builds trust and rapport.
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From startups all the way to industry leaders, we provide an advanced scheduling solution to ensure the highest level of care is being provided to your clients while also taking care of all of the daily tasks involved in operating your home care business.