The last thing you want is to make a mistake that costs your agency. You might find yourself violating HIPAA guidelines in your home care business without realizing it. It is essential to check and recheck to ensure that you follow the HIPAA handbook. You’ll also know what is expected of you to be on the safe side.

It’s hard to keep up with the complexity of HIPAA guidelines, especially for small home care businesses. The repercussions for violating the guidelines vary, ranging from fines as low as $100 to jail time.

Having the right technology and training can help with compliance in addition to knowing HIPAA guidelines by heart. So how can you go about following HIPAA guidelines in your home care business?

When it comes to HIPAA compliance for your home care agency, it’s all about protecting patient information. Although most home care agencies are small, it’s essential to keep a tab on patient information.

Keeping Tabs on Patient Information as a Home Care Business

Training your employees about storing, sharing, and accessing patient information should be your primary focus. Let’s take a look at how to take care of patient information.

  • Train employees to get used to accessing business information through company devices

Accessing information concerning your business is safer when done through company devotes. Company devices should be encrypted and designed to handle your data.

  • Discuss patient information with patients themselves or appointed representatives

Employees need to learn to keep patients’ information out of even casual conversations, no matter how trivial. Releasing patient information even accidentally is a violation of the guidelines. Confirming with patients before releasing information is also an essential part of getting authorization.

Accessing patient information should happen only after receiving authorization. It is the perfect time to confirm that your clients have updated HIPAA authorization requirements.

  • Go wireless on secure networks and use passwords

While choosing to go paperless can help secure patient information, it’s even better if your information-sharing networks are secure. Use an encrypted network that will ensure safety. Consider firstvisitsoftware.com when you are looking for software that will meet your security needs. If your home care business uses passwords, they need to be stored discreetly or even be encrypted.

  • Secures devices that can access patient data

Securing devices that can access patient records is essential because the compliance requirements will not recognize that you lost them through theft. You will still be liable to fines and penalties.

To be on the safe side, you can employ remote wiping to cater to unauthorized access to stolen mobile devices. Given that mobile devices are vulnerable to theft, try using stationary devices to access your files.

Doing All You Can to Comply To HIPAA Guidelines

When you have a thorough team working in your business, you can easily stay clear of violations. Also, having a system in place  to manage any information breaches could be helpful.
Engaging your patients when dealing with their data is also essential. Making sure that they are in light of how much authority you have over their data eliminates the risk of penalties.
Contact us to learn more about our participation in the home care business.

This blog was written by FirstVisit in conjunction with Home Care Profit. Home Care Profit is a group run by Darnell Reid which is geared towards entrepreneurs who want to learn how to start, grow and profit in the home care industry. He’s an experienced home care agency owner who helps entrepreneurs all across the US through posts, webinars, and discussions on his facebook group as well as his podcast, The Home Care Insiders Secrets.

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Caregiver Compensation

Caregiver Compensation

Having the right compensation structure is key in every home care agency. Whether you are just starting your firm or have been in the industry for a while, you need to regularly review your pricing to attract the most clients and retain your caregivers as well.

Do you offer competitive pricing to your caregivers? According to Payscale, the average salary of a home caregiver is $11.99 per hour. This amount changes from state to state, so you can consider the minimum salary for caregivers in your state to avoid legal repercussions.

With the state’s minimum remuneration in mind, you can consider the experience and workload of employees to determine the exact salary to offer to your caregiver employees:

Experienced caregivers with additional qualifications such as Certified Patient Care Tech (PCTs) and Certified Nursing Assistants (CNAs) can get a higher pay to retain them in your agency. For the new employees, you can begin with the minimum wage allowed in your state and increase the pay gradually.

As for the pay periods, you can decide to pay weekly, bi-monthly or monthly. The key is to ensure that your employees don’t receive late payments and that you observe all the tax requirements of your state.

Offering Benefits to Your Caregivers

Employee benefits are a great way to increase the morale of the workers. Nowadays, home care agencies are offering several perks to their employees to retain them. Here are a few examples of the numerous benefits that employers offer caregivers:

  • Paid holidays and vacations
  • Paid sick leave
  • Performance rewards and bonuses
  • Free training and promotion opportunities
  • Discounts for personal enrolments in the communities such as team member’s gym memberships, movie tickets, and much more
  • Paid overtime

Note: there’s no limit to the benefits you can offer your caregivers, provided that it’s allowed by the law and the employees are okay with it. The key is to ensure the caregivers are happy to work in your agency and serve your clients as well.

Managing the Caregiver’s Payroll and Withholdings

Managing payroll for independent caregivers can be challenging for the employer. The management includes calculating the hours worked by each caregiver, the salary, withholding and paying for Medicare, social security, and much more.

Proper payroll management is vital as it keeps your caregivers happy and streamlines your activities at work. That’s why it is crucial to work with a trusted team and management software to ensure proper payroll and withholding management.

Improve Your Caregiver Management with FirstVisit Software

FirstVisit software is an effective cloud-based solution that provides full support for caregivers. Our software has smart scheduling features that allow you to support your clients and employees, manage your payrolls/billing, get security alerts and much more. Request a demo today or reach out to us to help you choose the best features for your home care business.

This blog was written by FirstVisit in conjunction with Home Care Profit. Home Care Profit is a group run by Darnell Reid which is geared towards entrepreneurs who want to learn how to start, grow and profit in the home care industry. He’s an experienced home care agency owner who helps entrepreneurs all across the US through posts, webinars, and discussions on his facebook group as well as his podcast, The Home Care Insiders Secrets.

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